Product Description
• "Built in nano safety device: Patent-applied technology jo leak detect hote hi gas flow auto-lock karta hai."
• 3 iron wire infused hose: Enhanced strength aur leakage resistance ke liye.
• Certifications: ISI marking and BIS-approved for safety compliance.
• "Warranty details : 5 years warranty + ₹50 lakh product liability insurance."
Product information
Measurements
Item Weight 500 Grams
Additional details
Material Type Stainless Steel
Colour Orange
Item details
Brand Name MAGIC LOCK
Manufacturer Empyrean Enterprises
Item Type Name Gas Hose Pipe
Included Components 1 × Gas Hose Pipe (brass ends), 1 × Gas Hose Pipe (with brass end fittings), Nano magic lock
Country of Publication India
Warranty Policy: Magic Lock Gas Leak Detector & Safety Device
At Magic Lock, your safety is our priority. We stand behind the quality of our Commercial and Domestic Gas Leak Detectors with a comprehensive warranty policy designed to give you complete peace of mind. Below you will find the detailed warranty terms, coverage information, and instructions on how to claim your warranty.
1. Warranty Coverage
Magic Lock warrants that the Gas Leak Detector (Model: Commercial/Six Sense/Z-Plus) will be free from defects in material and workmanship under normal use and service.
What is Covered:
• Sensor Malfunction: Failure of the gas detection sensor to identify leaks within the specified range.
• Circuit Failure: Defects in the internal electronic circuitry or alarm system.
• Auto Shut-Off Mechanism: Failure of the device to cut off gas supply upon leak detection (for supported models).
• Manufacturing Defects: Any structural or functional defects present at the time of purchase.
2. Warranty Duration
For the Magic Lock Commercial Gas Leak Detector and Z-Plus Series, the standard warranty period is:
• 2 Years Replacement Warranty
• Coverage Start Date: The warranty period begins from the date of purchase as mentioned on your official invoice.
Note: Some specific components or promotional models may have different terms. Please refer to the warranty card inside your product box for model-specific details.
3. Free ₹50 Lakh Insurance Cover
As part of our commitment to your safety, this product comes with a complimentary Product Liability Insurance Policy.
• Coverage Amount: Up to ₹50,00,000 (50 Lakhs).
• Provider: The New India Assurance Co. Ltd..
• Scope: Covers third-party damages or losses directly attributed to the failure of the Magic Lock device during the warranty period.
4. Exclusions: What is Not Covered?
The warranty does not cover damages caused by:
1. Physical Damage: Cracks, dents, or broken parts due to drops, mishandling, or improper installation.
2. Water/Liquid Damage: Exposure to water, moisture, or cooking oils entering the sensor housing.
3. Unauthorized Repairs: Tampering, opening the device, or repairs attempted by unauthorized personnel.
4. Improper Usage: Using the device with incompatible gas types (e.g., using an LPG detector for PNG without specification) or exceeding pressure limits (e.g., above 25-33 mbar for domestic units).
5. Force Majeure: Damage resulting from fire, floods, voltage fluctuations, or natural disasters.
5. How to Register Your Warranty
To activate your warranty and insurance coverage, you must register your product within 7 days of purchase.
Registration Steps:
1. Visit our Website: Go to the Warranty Registration Page.
2. WhatsApp Registration: Send a photo of your Invoice and Aadhar Card (for insurance verification) to our official support number: +91 91673 20962.
3. Confirmation: You will receive a warranty activation confirmation via SMS or WhatsApp.
6. How to Claim Warranty
If you face any issues with your device, follow these steps to claim a replacement:
• Step 1: Check the Troubleshooting section in your user manual (e.g., for minor blockages, try using WD-40 spray in the nozzle as recommended).
• Step 2: If the issue persists, contact Magic Lock Customer Care: Email: support@magiclockdc.com or magiclockdc@gmail.com.Helpline/WhatsApp: +91 91673 20962.
• Step 3: Provide your Order ID and a short video/photo of the defect.
• Step 4: Our team will verify the claim and initiate a replacement or repair service.